Last updated: September 2026

Who We Are

Container Depot Direct (“we,” “us,” “our”) sells new, one-trip, and inspected used shipping containers, modified containers, and related accessories through our website at containerdepotdirect.com. This policy explains what information we collect when you visit our site or place an order, how we use it, and the choices you have.

Information We Collect

We collect information you provide directly to us, such as when you request a quote, create an account, place an order, or contact our team. This can include your name, email address, phone number, billing and delivery address, and order details (container size, condition grade, and delivery ZIP code).

We do not collect or store full payment card numbers. Card payments are processed securely by Stripe, our third-party payment processor, and are subject to Stripe’s own privacy and security practices. For bank wire orders, payment instructions are shared directly and are not processed through our website.

We also automatically collect certain technical information when you browse our site, including your IP address, browser type, device information, pages viewed, and referring URLs, typically through cookies and similar tracking technologies.

How We Use Your Information

• Process and fulfill orders, including coordinating depot pickup or freight delivery
• Provide delivered pricing quotes based on container size and delivery ZIP code
• Communicate with you about your order, account, or inquiries
• Improve our website, product listings, and customer experience
• Detect and prevent fraud, abuse, or security incidents
• Comply with legal and tax obligations

Cookies and Tracking Technologies

We use cookies and similar technologies to keep your cart and checkout session working correctly, remember your preferences, and understand how visitors use our site through analytics tools. You can control or disable cookies through your browser settings, though some parts of the site — including checkout — may not function properly without them.

How We Share Your Information

We share information only as needed to run our business:

• With Stripe, to process card payments
• With depot partners, freight carriers, and delivery drivers, to coordinate and complete container delivery or pickup
• With service providers who support our website, hosting, and business operations, under confidentiality obligations
• When required by law, such as in response to a valid legal request

We do not sell your personal information to third parties.

Data Retention

We retain order and account information for as long as needed to fulfill orders, meet tax and accounting requirements, resolve disputes, and enforce our agreements, after which it is deleted or anonymized.

Your Rights and Choices

Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information, or to object to certain uses of it. To make a request, contact us using the details below and we will respond in accordance with applicable law.

Children’s Privacy

Our website and products are intended for business and residential customers age 18 and older. We do not knowingly collect personal information from children.

Security

We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted to this page, and the “Last updated” date above will reflect the most recent revision.

Contact Us

Questions about this policy or your information can be sent to us through our quote request form, or by mail to Container Depot Direct, 1900 Bay Area Blvd, Houston, TX 77002.